Data deletion

Request deletion of your Routxplore information

You can ask Routxplore to delete information connected with your travel enquiry, including information received through our website, WhatsApp, Facebook Messenger, Instagram or business email. This includes conversations handled by Routxplore Messaging API and our private TravelOS travel desk.

How to request it

Email contact@routxplore.com with the subject “Routxplore data deletion request”.

Tell us:

• Which channel you used to contact Routxplore.
• The name or contact detail used in that conversation.
• The approximate conversation date.
• A quotation reference, if you have one.
• Which information you want us to review for deletion.

Send the request from the email address used for the enquiry when possible. If your enquiry was through a messaging account, we may ask you to confirm the request through the existing conversation. Passwords, login codes and payment-card details are not needed.

What happens next

Routxplore reviews requests manually. We identify the relevant enquiry, conversation, attachments, quotation and related records, confirm the request relates to your information, and respond with the action taken. If some information remains, we explain what remains and why.

Routxplore’s action concerns the information it holds. To manage your account or copies held by Facebook, Instagram or WhatsApp, use the controls provided by Meta.

For more information, see our privacy page at /privacy.